Privacy Policy
1. General Provisions
1.1. This privacy policy regulates the principles of collecting, processing, and storing personal data. Personal data is collected, processed, and stored by the data controller TAIM OÜ (hereinafter referred to as the data processor).

1.2. A data subject, for the purposes of this privacy policy, is a client or other natural person whose personal data is processed by the data processor.
1.3. A client, for the purposes of this privacy policy, is anyone who purchases goods or services from the data processor’s website.
1.4. The data processor adheres to the data processing principles stipulated in legal acts, including processing personal data lawfully, fairly, and securely. The data processor is able to confirm that personal data has been processed in accordance with legal acts.
2. Collection, Processing, and Storage of Personal Data
2.1. Personal data collected, processed, and stored by the data processor is gathered electronically, primarily through the website and email.
2.2. By sharing their personal data, the data subject grants the data processor the right to collect, organize, use, and manage personal data for the purpose defined in the privacy policy, which the data subject shares directly or indirectly with the data processor when purchasing goods or services on the website.
2.3. The data subject is responsible for ensuring that the data provided by them is accurate, correct, and complete. Intentionally providing false data is considered a violation of the privacy policy. The data subject is obliged to immediately inform the data processor of any changes to the provided data.
2.4. The data processor is not responsible for any damage caused to the data subject or third parties due to false data provided by the data subject.
3. Processing of Clients’ Personal Data
3.1. The data processor may process the following personal data of the data subject:
3.1.1. First and last name;
3.1.3. Phone number;
3.1.4. Email address;
3.1.5. Delivery address;
3.1.6. Bank account number;
3.1.7. Payment card details;.
3.2. In addition to the above, the data processor has the right to collect data about the client that is available in public registers.
3.3. The legal basis for processing personal data is Article 6(1)(a), (b), (c), and (f) of the General Data Protection Regulation:

a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes;
b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
c) processing is necessary for compliance with a legal obligation to which the controller is subject;
f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
3.4. Processing of personal data according to the purpose of processing:
3.4.1. Purpose of processing – security and safety. Maximum retention period for personal data – according to deadlines stipulated by law

3.4.2. Purpose of processing – order processing. Maximum retention period for personal data – 60 days

3.4.3. Purpose of processing – ensuring the operation of e-shop services. Maximum retention period for personal data – 60 days

3.4.4. Purpose of processing – customer management. Maximum retention period for personal data – 60 days

3.4.5. Purpose of processing – financial activities, accounting. Maximum retention period for personal data – according to deadlines stipulated by law

3.4.6. Purpose of processing – marketing. Maximum retention period for personal data – 90 days

3.5. The data processor has the right to share clients’ personal data with third parties, such as authorized data processors, accountants, transport and courier companies, and payment service providers. The data processor is the controller of personal data. The data processor transfers personal data necessary for payments to the authorized processor Montonio Finance OÜ.

3.6. When processing and storing the data subject’s personal data, the data processor implements organizational and technical measures that ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.
3.7. The data processor retains data subjects’ data depending on the purpose of processing, but for no longer than 2 years.
4. Data Subject’s Rights
4.1. The data subject has the right to access and review their personal data.
4.2. The data subject has the right to receive information about the processing of their personal data.
4.3. The data subject has the right to supplement or correct inaccurate data.

.4. If the data processor processes the data subject’s personal data based on the data subject’s consent, the data subject has the right to withdraw consent at any time.

4.5. The data subject can contact e-shop customer support at kanela@kanela.ee to exercise their rights.

4.6. The data subject can also file a complaint with the Data Protection Inspectorate to protect their rights.
5. Final Provisions
5.1. These data protection terms have been prepared in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), the Personal Data Protection Act of the Republic of Estonia, and the legal acts of the Republic of Estonia and the European Union. 5.2. The data processor has the right to partially or fully amend the data protection terms by notifying data subjects of the changes via the website oohelk.ee.